I am a Product Leader, Enterprise Agile and Professional Coach with over twenty-two years of experience in helping organisations of all sizes, entrepreneurial teams and individuals, to thrive. I am empathetic, endlessly curious, creative and inclusive with a passion for creating, growing, and delivering innovation at pace while balancing user needs and business outcomes. As a lean product management practitioner, I am data-informed, focused on learning through hypothesis and experimentation while gathering evidence and iterating solutions to reduce the 4 product risks (value, usability, feasibility and business viability). As an ex-software engineer, I thrive in low-certainty environments and relish the opportunity to lead cross-functional product teams in building desirable products and services by applying a user-centred approach.
I have coached on multiple agile and digital transformations and led many cross-functional product teams. I am a huge believer in leaving a legacy of increased capability in the teams I work with. My focus is always on delivering value early and often, managing flow from end-to-end, and iterating the proposition and the outputs of my team’s process based on real user feedback. I work across the full length of the product lifecycle, or as I like to say, in the space between Post-it notes and profit.