MY CANCELLATION POLICY

Things change, I get it

If for any reason you cannot attend a scheduled 1:1 coaching session, you are fully responsible for informing both your coach and the Brown Paper Coaching office.

If you need to cancel

Please let us know at least 12 hours in advance, otherwise, Brown Paper Coaching reserves the right to charge a cancellation fee or to consider the session spent, to cover any travel costs that may have been made in advance of the session and related coaching fees.

If we need to cancel

If the sessions are subject to rescheduling by the Coach, then the Coach will inform you via email at least 12 hours in advance, and seek to reschedule the session for a later date.

If you have any questions

If you have any questions about my cancellation policy or if you have a refund request, please contact: office@brownpapercoaching.co.uk